URGENT ANNOUNCEMENTS

Text Message Service April 2019

We are in the process of introducing a text message reminder service at Priory Gate so please ensure you provide us with an updated mobile number when you have contact with us and let us know as soon as possible after you have changed your number.

If you prefer for us not to have any contact this way please let the reception team know.

Patient Participation Group

Priory Gate is looking to expand our Patient Participation Group. The Group meet quarterly and support the Practice with a range of activities. If you are a patient and would like to consider joining the group please contact the Practice Manager Glenn Walker to express your interest or to have an informal discussion. glenn.walker@nhs.net or 02476 961370.

FLU SEASON 2018/19 UPDATE

For the 2018/19 flu season there are two vaccines available for all patients over the age of age of 18. For those age 65 and above they are given a trivalent vaccine and for those below the age of 65 and eligible for the flu vaccine they are given the Quadrivalent vaccine.

THERE HAVE BEEN SEVERAL OUTBREAKS OF FLU IN THE COVENTRY AREA IN FEBRUARY 2019. IF YOU HAVE YET TO RECEIVE YOUR VACCINATION PLEASE CONTACT THE SURGERY FOR AN APPOINTMENT.

Patient Participation Group

Priory Gate is looking to expand our Patient Participation Group. The Group meet quarterly and support the Practice with a range of activities. If you are a patient and would like to consider joining the group please contact the Practice Manager Glenn Walker to express your interest or to have an informal discussion. glenn.walker@nhs.net or 02476 961370.

We now have adequate supplies of both vaccines so if you have not had yours yet please contact the surgery to book an appointment.

Coventry & Rugby GP Alliance Awards

Priory Gate Practice is honoured to have received 5 shortlisted nominations for the first GP Alliance Awards event that took place on Friday 6th July.

The following  are the shortlisted nominations:

GP of the year 2018 - Dr Helen Tyrrell

Practice of the year 2018

Practice Nurse of the year 2018 - Dawn Barker

Unsung Hero of the year 2018 - Dionne Morgan

Practice Manager of the year 2018 - Glenn Walker

The Partners and staff were delighted to be shortlisted for 5 awards ( more than any other Practice of the 65 that make up the Alliance) and Dr Tyrrell was thrilled to receive her award.

General Data Protection Regulations (GDPR)

Priory Gate Practice aims to be fully compliant with the new GDPR Regulations. As part of this we have prepared a Privacy Statement describing how we handle and deal with your medical information. A copy of this is available for you to download under the Further information GDPR tab on the right.

Please ensure you advise us of any change in your circumstances including contact numbers, email and address to enable us to maintain appropriate contact with you.

Priory Gate appoints new Partner

We are delighted to welcome Dr Claire Kelly who has recently joined Priory Gate from a surgery in Kenilworth. Dr Kelly is a trainer and will bring to the Practice 10 years of experience of working as a GP. Dr Kelly worked with us for 4 months before being appointed a Partner in January 2018.

Sharing of Medical Records - June 2017

The Coventry & Rugby CCG (the CCG) has recently authorised a mail drop to all Coventry households advising that the aim is to share the information on your GP record with other associated Health Care Professionals when needed. The aim of this project is to allow them to view this information as required as part of your care and treatment.

If you do not wish for your information to be shared please let either the Reception team or Clinical team know this when you are next in contact with us.

Extended Hours Appointments

Priory Gate have formed an alliance with a number of Practices across the city and are now able to offer appointments between 6.30pm and 9.45pm between Monday to Friday and at daytime on Saturday and Sunday. These additional clinics are based nearby on Broad Street  Surgery- just off Stoney Stanton Road and are manned by GPs working across the City. In addition two further sites in Coventry are also available for these extended appointments. If you wish to benefit from these appointments please contact our reception team before 6.30pm on Monday to Friday.

Access to Medical Records

All patients now have the right to access some of their medical records on- line. Please speak to the Practice Manager Glenn Walker if you would like access to this facility.

Named Accountable GP

All Patients of Priory Gate now have a named accountable GP. The named GP is largely a role of oversight, with the requirement being introduced to reassure patients they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. Dr Beaumont and Dr Tyrrell undertake the bulk of this role, however please ask at Reception if you do not know who your named accountable GP is.

Cancelled or Did Not Attend Appointments

If you are unable to attend an appointment at Priory Gate please contact us at the earliest opportunity to enable the appointment to be made available to other patients.  The cost to the NHS for one week of missed appointments is usually around £2000.

Yellow Fever Clinic

 Priory Gate is  authorised to provide Yellow Fever vaccinations. Our Prescribing Nurse Dawn Baker has undertaken appropriate training for this service. The cost of this service is £60 per patient and this includes a certificate with the vaccination. Duplicate certificates if they are needed can be provided for £10.

Telephone Update

Our telephone system for  handling calls has a simple menu and queuing system. Please ensure that you stay on line to keep your place in the queue.

For calls out of normal hours ring free on 111. Only call 999 if you have a life threatening emergency